Whilst it is difficult, it is important to:
Be patient – understand that your loved one will share things with you as and when they are ready. Whilst the first conversation is a great first step, experiences are still theirs to share and probing or pushing too far can be detrimental to building a relationship of trust
Acknowledge that the conversation is an important and difficult first step
Persevere – progress can go forwards but also backwards. It’s important that your loved one knows you’re in it for the long run
Keep checking in with them and encouraging them to share their feelings, it is important to keep the conversation going
Avoid pushing the person to talk more than they want to
Set boundaries acknowledging the conversation is confidential and that it will not be taken out of context